Omnichannel Inbox
Every channel in a single view. Reply to WhatsApp, Instagram, Facebook and Telegram — without switching apps.
✦ Engagement Platform
Every Student Conversation.
Every Student Conversation.
One Unified Inbox.
WhatsApp, Instagram, Facebook, Telegram — all in one place. Automate campaigns, hand over to counsellors instantly, and keep students informed with smart notifications that actually get read.
4 channels, 1 inbox
Instant counsellor handoff
Broadcast & drip campaigns
4Channels · 1 Inbox
98% Message open rate
5Min Avg. Response Time
3x Higher engagement
Core Capabilities
Everything You Need to Engage.
From the first message to the final follow-up — all conversations, campaigns and handoffs managed from one place.
Campaign Automation
Broadcasts, drip sequences and batch announcements — scheduled, segmented and sent automatically.
Counsellor Handoff
AI or auto-flows route hot leads to the right counsellor with full context. No lead ever waits.
Smart Notifications
Fee reminders, batch alerts, PTM invites, exam dates — sent automatically, on the channel students check most.
Omnichannel Inbox
One Inbox. Every Channel. Zero Chaos.
Stop juggling apps. Your team sees every student message — WhatsApp, Instagram, Facebook, Telegram — in one unified inbox, with full context and instant replies.
- All channels in a single view
- Assign conversations to counsellors
- Full chat history per lead
- Quick replies & templates
- Sentiment & priority tags
- Team performance insights
WhatsApp
12
Instagram
7
Facebook
5
Telegram
3
R
Rahul Sharma
BBA fees kya hai? Hostel available hai?
P
Priya Patel
Counselling session book karna hai…
A
Arjun Mehta
Demo class tomorrow confirm?
S
Sneha Verma
Scholarship eligible hu kya?
K
Karan Joshi
Admission process kya hai?
Mon10 AM
Tue2 PM
Wed6 PM
Thu11 AM
Fri4 PM
Campaign Automation
Broadcast. Drip. Nurture. All Automatic.
Schedule campaigns across channels, segment by course or city, and let automation handle every follow-up — from new batch announcements to fee reminders.
- Multi-channel broadcast in one click
- Drip sequences for lead nurturing
- Smart segments — course, city, stage
- Best-time scheduling per channel
- A/B testing on creatives & copy
- Real-time delivery & read analytics
Counsellor Handoff
AI Talks. Human Converts.
When a lead is ready, the conversation is instantly handed to the right counsellor — with full context.
👩🏫
Priya · Admission Counsellor
Handoff from HelloBotz AI
Connected
HelloBotz AI
"BBA 2025 batch — ₹45,000/year. Would you like to book a counselling session with our team?"
"BBA 2025 batch — ₹45,000/year. Would you like to book a counselling session with our team?"
Yes please. Kal 4 baje ho sakta hai?
Handoff to counsellor
Priya · Counsellor
"Hi! 👋 Priya here. Tomorrow 4 PM is confirmed. I've also shared the fee structure & scholarship details. See you then!"
"Hi! 👋 Priya here. Tomorrow 4 PM is confirmed. I've also shared the fee structure & scholarship details. See you then!"
Smart Notifications
Keep Everyone in the Loop. Automatically.
From fee reminders to exam alerts — every notification goes out on time, on the right channel.
Fee Reminders
Installment alerts before due date
Batch Alerts
New batch starts & schedules
Exam Notices
Timetables & admit cards
Attendance Alerts
Absent → parents instantly
PTM Invites
Slot booking + confirmation
Result Publishing
Marks out + parent portal
Event & Webinar
Registrations + reminders
Scholarship Updates
Eligibility & deadlines
Document Requests
Pending files auto-nudged
Engagement Pipeline
From First Message to Admission
Every conversation tracked, every stage measured — so nothing falls through the cracks.
342
Message
248
Engaged
164
Followed Up
92
Counselling
38
Admission
Channels
Meet Students Where They Already Are.
Four major channels — one platform. Engage consistently everywhere.
WhatsAppEnquiries, follow-ups, notifications
InstagramDM campaigns & lead capture
FacebookMessenger + Lead Ads
TelegramCommunities & bulk updates
Why HelloBotz Engagement
Built for Education. Designed for Speed.
Generic messaging tools aren't built for admissions. HelloBotz Engagement is designed around the student journey — from first enquiry to final admission and beyond.
- Education-specific templates & flows
- Batch, course and city-based segmentation
- Fee-cycle aware notifications
- Team inbox with counsellor assignment
- Full analytics on opens, replies & conversions
FAQ
Engagement — Questions Answered
Can I manage all channels in one inbox?
Yes. WhatsApp, Instagram, Facebook and Telegram all flow into one unified inbox with full chat history per lead.
How does the AI handoff to counsellors work?
When a lead is qualified or asks for human help, the AI instantly routes the conversation to the right counsellor with full context — no re-explaining needed.
Can I schedule campaigns in advance?
Yes. You can schedule broadcasts, drip sequences and reminders days or weeks ahead, with best-time delivery per channel.
Do you support bulk WhatsApp broadcasts?
Yes. Fully compliant with WhatsApp Business API policies — broadcasts, templates and rich media supported.
Can I segment my audience?
Absolutely. Segment by course, city, batch, stage in the funnel, engagement level — or build custom segments.
Are notifications automated?
Yes. Fee reminders, exam alerts, PTM invites, batch starts and more — all triggered automatically based on events.
Can multiple counsellors use it?
Yes. Assign conversations, track performance per counsellor and manage teams from one dashboard.
Is there analytics on engagement?
Yes. Opens, replies, response time, conversion per channel and per campaign — all tracked in real time.
✦ Start in minutes
No credit card required · Setup in 3–7 days · Cancel anytime
Ready to Unify Every Student Conversation?
Bring WhatsApp, Instagram, Facebook and Telegram together — with campaigns, handoffs and notifications that actually work.